Cross-selling and referrals
The training you want, the credits you need.
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- Title of this activity: Cross-selling and referrals
- Length: 1 hour
- Continuing Education Credits: 1 RIBO (Prof. Dev.) and 1 AIC (General)
In this webinar, we’ll discuss the following:
- What people remember most?
- How do we measure satisfaction?
- Cross-selling and asking for referrals without sounding needy!
- Example of a referral script
1 RIBO (Prof. Dev) / 1 AIC (General)
To start the course, click the first lesson title in the table above.